Contact Support

Barracuda’s award-winning technical support is available 24x7 worldwide. Your time is valuable, which is why we will always connect you with a live person.

Need Help? Contact us now.

Live support is available 24x7 worldwide. All requests are answered by a live person with no phone trees. Not in this region? Find your local Support information

Web support

Start a web chat session with a live person.

AMERICAS: M-F 5am-5pm PST. EMEA: M-F 8am-7pm CET.

Phone support

Call +1 408 342 5300 (Skype: barracudanetworkssupport)

Speak with a live person.

Additional Resources

Join Barracuda Community

Post your questions and share your insights with other Barracuda customers worldwide.

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Barracuda Insiders

A customer advocacy program designed to build community among-- and provide value for-- our loyal customers.

Knowledgebase

Search our database of commonly asked questions.

Barracuda Campus

Get online training and read the latest articles about how to get the most from your Barracuda products.

Documentation

Browse the full documentation for all Barracuda products.

Glossary

Consult our A-Z quide to I.T. terms and security concepts.

Security and Compliance

Learn how Barracuda secures your data and complies with regulations such as trade, HIPAA, and GDPR.

Barracuda Support Plans

Barracuda’s team of Support Engineers delivers award-winning support for Barracuda products, leveraging their Network Security & Storage expertise.

Warranties, Terms and Conditions

Hardware Warranties, Software License Agreements, and Cloud Service Terms.

Product Login

Manage your Barracuda products via Barracuda Cloud Control.

Barracuda Status Check

Check the current system status of your Barracuda services.